Technology has become an integral part of our everyday lives. From texting to social media, everything is now up for grabs.
The adage goes that “time is money.” This saying is true in business circles as well, especially when it comes to IT. Technology is no longer just the domain of large businesses either- providing tech support for your small business can be profitable too. Here are 10 ways tech can save your company time and money.
Why invest in Business Technology?
It is extremely important to invest in IT security for your small business. The growth of the Internet of Things has opened a gateway to all kinds of cyber threats. Equipped with the right security systems, it’s far easier to prevent cyber threats from taking over your business.
Hackers can steal your customer details and wreak havoc on your business. Even the worse scenario that might be possible is the malfunctioning of a vital part of your business, such as a server or website.
Last year, Amazon discovered a malware attack that deleted all of their customers’ accounts.
Investing in security means having someone on your team who is in constant communication with IT to detect any IT threats.
What are some of the benefits of investing in Business Technology?
Faster Response Times – Having fast response times for tech-related issues are one of the key benefits for smaller businesses. Having a presence at a major tech vendor can mean being in direct contact with someone who can repair or provide service.
Customer Satisfaction – Having easy access to tech support can result in increased customer satisfaction, which is vital to a growing company.
Self-service options – By offering tech support options on your own website, it makes it much easier to monitor issues or to give support to customers who do not have the tech knowledge or resources to solve the issue themselves.
Improve your customer’s buying experience – Providing your customers with self-service options also allows them to have a better buying experience.
Ways to save time and money with tech
1. Online transactions
Converting inbound leads into sales is always difficult, but leveraging online purchasing options can be a key way to increase sales. For example, check out PayPal.com/PayPalRewards for easy and free ways to get new customers.
2. Creating custom IT portals
The “building a website” mentality has become part of the American Way. While this is a great method to get your business out there and generate leads, it also takes a lot of time and energy. Instead, spend less time building and more time taking advantage of technology that’s already available to you. You can easily set up custom portals for different areas of your company, for example, all the different account types you have or all the different products or services you offer.
Considerations when investing in Business Technology for your company
There are several factors that come into play when deciding whether to invest in new tech for your business. It’s not as simple as deciding whether you want to do it or not though, as you need to consider your current needs, the best solution for the task and its price too.
Here are some business Business Technology tips that can help you get the most out of the investment.
Network security is more important than ever
Every business needs to be wary about their clients and customers. Cyberattacks are becoming more prevalent in our society and if a business is not careful, their online brand could suffer in the fallout. Investing in a reliable network security system such as Qualys includes security patches, continuous security scans, and automated threat protection.
Technology has become a driving force for most business operations. The challenge is to harness this energy and make the most of it. By tapping into your small business’s full potential, you’ll be able to make more money, and make life more efficient for everyone involved.
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